我们有的时候会出现在 hostmonster哪里的网站访问不了，这时我们就要注意，我们要随时关注购买主机是注册的邮箱看有没有收到下面的邮件，

Dear xxxxx:

Your web hosting account for xxxx has been deactivated, as of 01/10/2011. (reason: site causing performance problems)

翻译：你的空间账号已经被暂停，原因是造成服务器性能问题）

This deactivation was due to a Terms of Service violation associated with your account. At sign-up, all users state that they have read through, understand, and agree to our terms. These terms are legal and binding.

Although your web site has been suspended, your data may still be available for up to 10 days from the date of deactivation; if you do not contact us during that 10 day period, your account and all of its files, databases, and emails may be deleted.（要求你在10天内拿回数据，备份网站）

If you feel this deactivation was made in error, or in order to gain access to your account, please call our customer service line as soon as possible at (866) 573-4678 and press 5 to speak with a member of our Terms ……………………………………………

看有没有收到这样的邮件，这封邮件并没有告诉我们具体是什么原因，下面我们要做的就是联系客服问清楚是哪里造成服务器性能问题（原因很多有被攻击，超资源等）

当我们问清楚之后按照客服的要求去处理，解决后联系 hostmonster客服开通即可。